Administrator Name Change Notice
We are thrilled to announce that OneSpark (Pty) Ltd has entered into a transformative partnership with Dis-Chem Pharmacies Limited, one of South Africa’s leading healthcare and retail companies. This strategic collaboration is driven by our shared commitment to innovation, accessibility, and empowering healthier lives.
As part of this partnership, our name will officially change from OneSpark (Pty) Ltd to Dis-Chem Life (Pty) Ltd, effective 2 February 2025, pending Financial Sector Conduct Authority approval. This change reflects our vision to bring you even greater value through enhanced products and services tailored to your needs.
Please take note that all other information and details for the administrator remain unchanged. The insurer will remain Guardrisk Life Limited (Registration Number: 1999/013922/06), a licensed life insurer and an authorised financial services provider.
All benefits and the monthly premium will remain the same with no changes being applied. Please also find below a link to the updated Financial Advisory and Intermediary Services (“FAIS”) disclosure.
Your policy cover will continue with the full terms and conditions remaining fully enforceable as issued. There is no action required on your side.
To ensure you’re fully informed about this transition, you can access a detailed document below outlining all relevant details. This document explains:
- The legal and operational implications of this name change.
- How we will continue to handle your data securely and in compliance with regulations.
- Steps to take if you have questions or concerns.
You don’t need to take any action. Everything will continue seamlessly, and our team is here to assist with any queries or concerns you may have.
Please feel free to contact us if you have any questions or further updates to your policy.
Contact Details for Dis-Chem Life:
Telephone Number: 080 000 0123
Email Address: hello@onespark.co.za and help@dischemlife.co.za
WhatsApp: 078 949 5721
Thank you for allowing us to continue providing you with the best possible cover and thank you once more for being a valued client.
Yours faithfully,
Shannon Trope
Chief Operations Officer